PASTORAL CARE

Billanook College is well regarded for its comprehensive student support program, developed to maximise each student's experience and outcomes while studying at the College.

The College is staffed by a team of caring professionals who work together to make the educational experience of our International Students one of excellence. The interests of each individual are given the highest priority.

International Students are provided with the following pastoral support structure:

International Students Program Manager

• Has direct responsibility for the welfare of the International Students at the College including management of the staff team providing the direct support and mentoring of the students.
• Has responsibility for the day to day operational support and guidance to students, including curriculum support and pastoral care.
• Is responsible for overseeing the welfare of students living within a Homestay arrangement.

Bilingual Local Support Person

• On call communication and support for parents and students.
• Provides timely and meaningful feedback to families and students regarding academic progress, course counselling, wellbeing and other matters.

Learning Assistant

• Provides in class support to interntional students and small skill development sessions.

Tutor Groups

• All international students are placed in a Tutor Group and meet with their Group's staff member each day.
• Tutors offer advice and assistance on all College matters and assist with the ongoing wellbeing of students.

Health Care Support

• The College provides an onsite fully qualified Health Care Professional as well as a Psychologist available for advice and support of students in need.

In addition, Billanook College utilises a unique model of Bilingual Local Support for regular communication between the College and the parents of our international students.  This support system is fully funded by Billanook College, avoiding the need for parents to employ additional Student Guardianship Services.

At Billanook College the care for the welfare of our international students is seen as our highest priority as students are guided and supported to achieve their very best outcomes.